Privacy Policy

1. Controller details

Data controller: RASAH SOLUTIONS LTD

Legal address: 75 Coldharbour Lane, Hayes, England, UB3 3EF

Primary contact email: texttous@rasah-solutions.co.uk

Phone: +44 20 8144 3942

Director / contact person: Mr Rizwan Abbas Shah

2. What information may be collected

The company may collect the information a visitor or client chooses to provide, including name, business name, job title, email address, telephone number, project details, operational information relevant to an enquiry, and records of commercial correspondence. Where an engagement proceeds, the company may also hold invoicing information, contractual records, meeting notes, and service-related documents.

3. How information is collected

• When a visitor sends an enquiry by email or phone.
• When a visitor uses the mail preparation tools on this website and then sends a message through their own email application.
• During meetings, calls, project discussions, quotation requests, and service delivery.
• Through routine website logs collected by the hosting environment for performance, security, and access management.

4. Purpose and lawful basis

Personal data is processed for legitimate business purposes, including responding to enquiries, preparing quotations, assessing suitability of requested work, arranging meetings, carrying out contracted services, keeping business records, complying with legal obligations, and protecting the website and communications from misuse.

Where required, the lawful basis may include legitimate interests, performance of a contract, steps requested before entering into a contract, compliance with legal obligations, and consent where a specific use depends on consent.

5. Use of data

Information is used only to the extent reasonably necessary for business communication, proposal preparation, delivery of services, administration, invoicing, record-keeping, and operational follow-up. Contact details are not sold or rented to third parties. The company does not use personal data for unrelated marketing lists or broad unsolicited campaigns.

6. Sharing of data

Information may be shared with service providers only where necessary for normal business operation, such as email hosting, website hosting, office systems, document handling, payment processing, bookkeeping support, or legal and professional advisers. Data is shared on a limited basis and only where there is a proper operational reason to do so.

7. Retention

Enquiry records are kept only for as long as reasonably necessary to manage correspondence, quotations, and commercial follow-up. Project and transaction records may be retained for longer where required for accounting, tax, legal, contractual, or administrative reasons. Where information is no longer needed, it is deleted or securely removed from active systems within a reasonable period.

8. Website and technical data

This website is a static site and does not operate a full user account system. Standard technical information such as server logs, browser type, referring page, IP address, and basic access timestamps may be processed by the hosting environment for security, troubleshooting, and service reliability. The site may use essential technical functions needed for layout, navigation, and performance. It is not designed as a behavioural advertising platform.

9. Data security

Reasonable organisational and technical measures are used to protect business communications and service records. However, no internet-based system can be guaranteed to be completely secure, and visitors should avoid sending excessive sensitive personal information through general enquiry channels unless specifically requested and appropriate safeguards are in place.

10. International transfers

Where third-party services used in the normal course of business involve processing outside the United Kingdom, the company will rely on appropriate safeguards or provider arrangements intended to support lawful transfer and protection of the data involved.

11. Your rights

Subject to applicable law, individuals may have rights to request access to personal data, correction of inaccurate data, deletion where appropriate, restriction of processing, objection to certain processing, and data portability in relevant cases. Requests should be sent to texttous@rasah-solutions.co.uk. Reasonable identity checks may be required before action is taken.

12. Complaints

If there is a concern about how personal data is handled, the company should be contacted first so the issue can be reviewed. Individuals also have the right to raise concerns with the Information Commissioner’s Office in the United Kingdom where applicable.

13. Changes to this policy

This policy may be updated from time to time to reflect operational, legal, or website changes. The version displayed on this site is the current version in use.

Last reviewed: 19 March 2026.